Shipping policy

At STTICH, we aim to deliver your orders quickly, safely, and efficiently.

Order Processing

All orders are processed within 1–3 business days after confirmation. Orders are not shipped on Sundays or public holidays.

Shipping Time

Estimated delivery times:

Domestic Orders: 4–7 business days
Remote Areas: 7–10 business days

Delivery times may vary depending on your location and courier service availability.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and order value.

We may offer free shipping on selected products or promotional campaigns.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS, allowing you to track your package in real-time.

Delayed or Lost Packages

While we work with trusted delivery partners, delays may occasionally occur due to weather, logistics, or unforeseen circumstances. STTICH is not responsible for delays caused by courier services, but we will always assist you in tracking your order.

Incorrect Address

Please ensure that your shipping address and contact details are correct before placing your order. We are not responsible for orders delivered to incorrect addresses provided by the customer.